Services > Administration & Support
Administration & Support
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  • uid=wcmadmin,o=defaultWIMFileBasedRealm

Administration & Support

Administration Services:

Workgroup Connections, Inc. has over 22+ years of experience implementing solutions and support of collaboration products.   Site planning, analysis and implementation services are among the systems services offered.  Other administration services include:

  • Installation and Implementation
  • Collaboration Product Upgrades and Migrations
  • Supplemental Administration Services, On-site and/or Remote
  • Analysis of Collaboration Environments with Proposed Recommendations
  • Solution Sizing for New Hardware, Increases in Population, Expanding Functionality
  • Performance Tuning
  • Issue Resolution
  • Server, Client Support
  • Server Consolidation & Decommissioning Analysis

WGC provides the absolute best in customer satisfaction.  Our knowledgeable, experienced and certified staff will ensure these services are delivered in the highest manner possible.

Support Services:

Workgroup Connections offers varying levels of Administration and Application support services for organizations.  If you require ad hoc support or supplemental staff augmentation, we have the knowledgeable, technical staff to help out.   Our goal is to provide the best customer support possible, ensuring the organization can utilize technology as a tool to work better.

IBM Offerings:

  • IBM WebSphere Application Server
  • IBM WebSphere Portal
  • IBM Domino and IBM Notes
  • IBM Sametime
  • IBM Connections
  • IBM Traveler
  • IBM Mobile Connect
  • IBM Verse
  • IBM SmartCloud
  • IBM Domino Trust Factory, DoubleCheck
  • IBM Forms
  • IBM Web Content Manager

Microsoft Offerings:

  • Microsoft SharePoint Development
  • Migration assistance for on-premise Exchange email/calendaring to O365, IBM Notes to O365
  • Training and Curriculum Development for MS Products including Outlook, SharePoint, Office Products